Carole Lewis Coaching Ltd.
Executive Communications and Leadership Coach
Introduction and Scope
At Carole Lewis Coaching Ltd., we are committed to protecting the privacy and security of the information our clients and website visitors entrust to us. This privacy policy outlines how we collect, use, store, and safeguard the personal information we gather through our executive coaching services and website.
Information Collected
In the course of providing our executive coaching services, we collect the following types of personal information from our clients:
- Contact details (name, email address, phone number, etc.)
- Professional background and work history
- Goals, objectives, and areas of focus for the coaching engagement
- Any other relevant information shared during the coaching process
Additionally, when you visit our website, we may collect the following types of information:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Any information you voluntarily provide through web forms
How Information is Used
We use the information we collect to:
- Provide tailored coaching services to meet our clients’ needs
- Communicate with clients and stakeholders (within the boundaries of the confidentiality statement outlined in a client’s specific contract) about their coaching engagements
- Improve and enhance our coaching services, website, and business operations
- Comply with legal and regulatory requirements
- Analyze website usage to improve the user experience
Data Storage and Security
We take reasonable measures to protect the security and confidentiality of the personal information we collect. This includes storing data password-protected devices and limiting access to only those individuals who need it to perform their duties. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.
Disclosure of Information
We may share client or website visitor information with third-party service providers, such as for billing, IT support, or website analytics purposes. We will only disclose information to the extent necessary to perform these services, and we require our providers to maintain appropriate security and privacy safeguards. We may also be required to disclose information in response to legal requests or to protect the rights, property, or safety of Carole Lewis Coaching Ltd., our clients, or others.
Retention and Deletion
We will retain client information for as long as necessary to provide our services and to comply with any legal or regulatory requirements. Website visitor information is typically retained for a shorter period, as needed for analysis and improvement of our online presence. Clients and website visitors may request the deletion of their information at any time by contacting us using the information provided below.
Client and Visitor Rights
Clients and website visitors have the right to access, correct, or download the personal information we hold about them. To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Online Tracking
Our website may use cookies and other tracking technologies to enhance the user experience and collect anonymous usage data. However, we do not use these technologies to collect or store any personally identifiable information about our website visitors.
Updates and Changes
We reserve the right to update this privacy policy at any time. Any changes will be updated on our website.
Contact Information
If you have any questions or concerns about our privacy practices, please contact us at:
Carole Lewis Coaching Ltd.
info@carolelewiscoaching.com