Are We Stuck With Our Bad Communications Habits Forever?
Communicating well, like any other skill, is something that we can learn to do. And something that we can get better at with practice. I’ve often come across a misguided belief that we are either born good communicators or bad…
Seven Steps to Kicking Career Destroying Communication Habits
The Bad – And The Good The bad news about communication habits is that they are ingrained and we do them without even being conscious of it, the good news is that once we are aware of our habits –…
Walking Coaching – Executive Coaching With A Twist
Putting your Best Foot Forward! There is nothing like a good walk to help clear your mind, boost your energy, and get you thinking of new options. I was working on a project some time ago and feeling completely stuck,…
Be Real, Be Human In Your Communication
As I opened a new bank account some time ago, the young woman serving me was efficient and professional and we proceeded through the process quickly. That was until she started to explain the fees that the bank was going…
HR Insights into Communication Challenges – and What To Do About Them
As an external coach and trainer, I’ve spent the past fifteen years or so supporting leaders to communicate more effectively. In doing this I’ve noticed common challenges that leaders face in consistently communicating well regardless of their industry, position, or…
Business Networking – Love it or Hate it?
If you love business networking, you’re probably in the minority. I haven’t got any official numbers on how many people love or hate this ‘thing’ we need to do in some form or the other to succeed in almost any…
W.A.I.T. – Why Am I Talking?
W.A.I.T… Why – Am – I – Talking? I love this acronym! It reminds me to consider what I’m saying and whether its the right thing to say in the moment. These are some of the questions that sit with…
Are You Listening?
How often do you do these things while you’re ‘listening’ to someone else: You nod and smile and pretend to listen, but your mind is somewhere else You don’t give them your full attention (looking down at your phone or…
The Science and Art of Navigating Awkward Office Interactions
When was the last time you experienced an awkward office interaction? Navigating the complex world of human interaction is something we do on a daily basis, yet can still get wrong after years of practice. Someone says the wrong thing,…
Are You Wasting Time and $$$ on Communications Training?
Organizations spend thousands of dollars on communication skills training yet so often nothing permanent changes. Sure, some useful techniques are learned and even used for a short time, but then the ingrained communications habits that led someone to training in…