Responding to Requests

Responding to Requests. How often do you get asked to do something? If you are like most, it would be at least once a day, but likely numerous times throughout the day. This makes responding to requests effectively an important…

Making Requests

How many requests of others do you make in a day? How many in a week? How many in a year? We can’t function in life alone. Making requests are a a vital part of communicating and working with others…

Be Real, Be Human In Your Communication

As I opened a new bank account some time ago, the young woman serving me was efficient and professional and we proceeded through the process quickly. That was until she started to explain the fees that the bank was going…