Learn how to communicate like an inspiring leader with Executive Presence and charisma.
Command attention and drive business results when you articulate your vision.
Learn to speak up, ask for what you want and say ‘no’ when you need to.
Receive the recognition you deserve when you convey your ideas with clarity, confidence and conviction.

Services

Executive Coaching

One-to-one support designed to meet your needs

Training

Engaging sessions designed to get results

Mentoring for Coaches

Take your coaching skills to the next level

HR Insights into Communication Challenges – and What To Do About Them

As an external coach and trainer, I’ve spent the past fifteen years or so supporting leaders to communicate more effectively. In doing this I’ve noticed common challenges that leaders face in consiste...

Business Communications Skills Tip – Words Have Power

How are your words shaping your world? The words we use impact not only those around us, but our own well-being andability to deal with challenges.The current challenges we face in our daily...

Want to Stand Out In Virtual Meetings? 5 Communication Habits That Will Help You Succeed

In today’s climate of frequent virtual meetings it’s as important to be able to communicate well online as it is in person. After all, succeeding in your career is about more than jus...

W.A.I.T. – Why Am I Talking?

W.A.I.T… Why - Am - I - Talking? I love this acronym! It reminds me to consider what I’m saying and whether its the right thing to say in the moment. These are some of the questions t...

Walking Coaching – Executive Coaching With A Twist

Walking Coaching Tired of virtual meetings? Here’s something different. There is nothing like a good walk to help clear your mind, boost your energy, and help you consider best opti...

Responding to Requests

Responding to Requests. How often do you get asked to do something? If you are like most, it would be at least once a day, but likely numerous times throughout the day. This ...

Making Requests

How many requests of others do you make in a day? How many in a week? How many in a year? We can’t function in life alone. Making requests are a a vital part of communicating an...

Motorbikes and Metaphors and Analogy in coaching

You may be wondering how motorbikes connect to coaching. In many ways, they don’t connect. But, I want to share the story of how one of my clients used something he was familiar with...

Building Trust and Connection – In A Virtual Environment

I’ve been providing virtual coaching and training for the past 14 years and while the technology has changed in that time (now we have video and I have to look presentable) and some thin...

Business Communications Skills – Tip – Practice makes perfect

Becoming a better communicator is entirely possible. But just wanting to be better doesn't make it happen. Like learning to play an instrument, or any other skill, it takes effort and...

Are We Stuck With Our Bad Communications Habits Forever?

Communicating well, like any other skill, is something that we can learn to do. And something that we can get better at with practice. I’ve often come across a misguided belief that we are...

Seven Steps to Kicking Career Destroying Communication Habits

The Bad - And The Good The bad news about communication habits is that they are ingrained and we do them without even being conscious of it, the good news is that once we are aware of our h...

Be Real, Be Human In Your Communication

As I opened a new bank account some time ago, the young woman serving me was efficient and professional and we proceeded through the process quickly. That was until she started to explain th...

HR Insights into Communication Challenges – and What To Do About Them

As an external coach and trainer, I’ve spent the past fifteen years or so supporting leaders to communicate more effectively. In doing this I’ve noticed common challenges that leaders face i...

Business Networking – Love it or Hate it?

If you love business networking, you’re probably in the minority. I haven’t got any official numbers on how many people love or hate this ‘thing’ we need to do in some form or the other...

Are You Listening?

How often do you do these things while you’re ‘listening’ to someone else: You nod and smile and pretend to listen, but your mind is somewhere else You don’t give them your full atte...

The Science and Art of Navigating Awkward Office Interactions

When was the last time you experienced an awkward office interaction? Navigating the complex world of human interaction is something we do on a daily basis, yet can still get wrong after ...

Are You Wasting Time and $$$ on Communications Training?

Organizations spend thousands of dollars on communication skills training yet so often nothing permanent changes. Sure, some useful techniques are learned and even used for a short time, but...

Avoiding Brain Drain

When was the last time you stopped to think about your brain? If you’re like most people you go throughout the day using your brain (although there is always the argument that some people d...

Slow Down. It Will Make You A Better Communicator

Have you ever been forced to slow down? I spent some time this week reflecting on how an injury two years ago forced me to slow down and reflect on my own communication habits. I’m an...

Want to communicate well with your team? Get to know their brains

Paul considers himself a reasonably good communicator. He leads a team of eight, reports directly to the CFO and deals with a handful of established clients. Generally things go well. Howeve...

Tell them, Tell them, Tell them – Old Advice backed by Science

Tell them what you are going to tell them Then tell them Tell them what you told them Have you ever been given this advice about speaking? I began my training and public speaki...

The Key to Developing Better Communication Habits

Bill knows that communication skills are not his strength. He also knows he wasn’t promoted to Vice President because of his communication skills. He’s worked in finance for years, knows...

Smartphones – Communication Aid or Enemy?

Sorry I got our meeting time wrong, I’d read your message on my i-phone Could you please resend the document – I deleted it from my phone Sorry I responded in that tone, I read your me...

Visualize Your Way to Communications Success

Imagine these scenarios: You are presenting a plan for a new project at a board meeting, 10 senior board members are watching you. You stand up, deliver your presentation with ease and ...

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The next version of me – Brian Grainger – Live More Life Coaching

"I loved working with Carole! She created a safe space for me to reveal a hidden unhelpful habit. I had been attaching great weight and meaning to every little decision in my life and this was holding me back in my personal life and in my business. After working with Carole, I've changed perspective and have been releasing the perfectionism and the need to "get it right" ahead of time. I’m now testing, taking risks allowing myself to move (even fail) forward. Thank you Carole, for helping me get clear on my goals, for really listening deeply and for your insightful observations. I'm becoming the next version of me."
Brian Grainger, Live More Life Coaching

A change in mindset about how I communicate – Senior Executive – Hong Kong

"Carole really helped me change my mind-set about how I communicate in different situations. I gained numerous insights into the way I interact with others and we generated some simple action steps that I knew I could and did take and that have really made a difference. She is very professional, reassuring, supportive but gently stretching and is great at following up on points discussed previously, or points just mentioned in passing, to check on progress / relevance / readiness to discuss in more depth. I found that really helpful."

When Carole coaches she is with you 200% – Yvonne Yum – Human Resources Leader, Hong Kong

"When Carole coaches she is with you 200%! She created a safe space for me to share and be really honest with myself. She listened, observed and helped me understand underlying issues. I learned useful techniques, but also that communicating well is a lot about what is going on mentally and physically.

I’ve become more self-aware, I’m better at organising my thoughts about what I want to say, and feel more confident going into meetings knowing I’m on the right track and can speak confidently."

An extremely positive impact across multiple aspects – Jo Hayes – CEO, Habitat for Humanity Hong Kong

"Working with Carole has had an extremely positive impact across multiple aspects of my professional journey, including building my confidence, enabling me to think and act differently, and honing my leadership skills. To stay agile during the crisis, I have had to make swift and sometimes difficult decisions and thanks to Carole’s coaching, I have been better equipped to lead the team through an extraordinarily challenging time."

My thinking partner – Mary Puentespina – Special Needs Facilitator, The Nesbitt Centre, Hong Kong

"If it hadn’t been for Carole’s coaching, I would have probably quit the role I had just been promoted to. I was doubting my abilities, and questioning whether I really deserved it.

I loved having Carole as ‘my thinking partner’. I never felt judged and she helped me become more aware of negative internal conversations. I learned practical tools that helped me become more effective in my role and in life as a whole.

It was great to get out of the office to do walk and talk sessions at the Hong Kong Harbour front! The space to move helped me think, breathe and be true to myself.

Overall, I gained a huge amount of confidence. I stopped doubting myself and learned to accept what I couldn’t change. Importantly, I also learned self-compassion, which I believe literally saved me in terms of my health and well-being. It also paved the way for countless opportunities of personal and professional growth."

An increase in executive presence – Marianne Johnson, VP/Regional Manager, Human Resources

"Through my coaching with Carole I was able to lift my executive presence, gain the confidence required to make challenging decisions and become a better leader. The logical and effective frameworks Carole introduced in the coaching easily transferred into my everyday life. Carole’s warm and personal style and inspired me. I cant recommend Carole highly enough to those looking to be inspired to make change."

Best investment I have ever made – Ying B – Product Manager Hong Kong

"I think this is by far one of the best investments I have ever made. Carole guides me to think about the situations in a new perspective, find out the root cause, and help me find the solutions by myself. Carole gave me the support, guidance, tools and feedback, which is exactly what I need from a coach. I was in one of the toughest situations in my professional life, and without Carole’s help, I could not have managed it well and grow both professionally and personally from that experience."