Be Aware of Bad Listening Habits As a leader, how can you show your team that you value them and respect their ideas? Listen to them. Most leaders have good intentions of listening, yet how often do you realize the following has happened: You nod and smile and pretend to listen, but your mind is […]
Business Communication Skills Tip – Be Aware of Bad Listening Habits Read More »
Consider The Listener Speaking without first considering the listener, is like throwing words into the wind and hoping some of them might be caught. If we first stop to consider what someone expects, wants, needs and is capable of processing in the moment, it’s more likely our words will not only be caught, but accepted
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The Bad – And The Good The bad news about communication habits is that they are ingrained and we do them without even being conscious of it, the good news is that once we are aware of our habits – we can choose to change them. Okay for some habits, its going to take more
Seven Steps to Kicking Career Destroying Communication Habits Read More »
As I opened a new bank account some time ago, the young woman serving me was efficient and professional and we proceeded through the process quickly. That was until she started to explain the fees that the bank was going to charge me for opening an account. Fees to open an account? Why, I asked,
Be Real, Be Human In Your Communication Read More »
As an external coach and trainer, I’ve spent the past fifteen years or so supporting leaders to communicate more effectively. In doing this I’ve noticed common challenges that leaders face in consistently communicating well regardless of their industry, position, or the size of their teams. I recently added to my own observations by getting input
HR Insights into Communication Challenges – and What To Do About Them Read More »
If you love business networking, you’re probably in the minority. I haven’t got any official numbers on how many people love or hate this ‘thing’ we need to do in some form or the other to succeed in almost any level of business. But, I do know that many of the clients I’ve worked with
Business Networking – Love it or Hate it? Read More »
Are You Listening? How often do you do these things while you’re ‘listening’ to someone else: You nod and smile and pretend to listen, but your mind is somewhere else You don’t give them your full attention (looking down at your phone or elsewhere) You listen for space to be able to speak yourself rather
Are You Listening? Read More »
When was the last time you experienced an awkward office interaction? Navigating the complex world of human interaction is something we do on a daily basis, yet can still get wrong after years of practice. Someone says the wrong thing, or says it in the wrong way, or to the wrong person, or doesn’t say
The Science and Art of Navigating Awkward Office Interactions Read More »
Organizations spend thousands of dollars on communication skills training yet so often nothing permanent changes. Sure, some useful techniques are learned and even used for a short time, but then the ingrained communications habits that led someone to training in the first place soon come back. What’s the problem here? In my view, the problem
Are You Wasting Time and $$$ on Communications Training? Read More »
When was the last time you stopped to think about your brain? If you’re like most people you go throughout the day using your brain (although there is always the argument that some people don’t) and yet likely never stop to think about what it takes for it to work well for you. Communicating well
Avoiding Brain Drain Read More »
