Resources
AI and Leadership Communications – Why Being Human Still Matters
The edge that AI can give you in your communications as a leader is no secret. I use it to draft emails, refine the tone of my message and help
Resources – Articles
Executive Coaching
8 Steps to Maximize Your Executive Coaching Experience
Maximize Your Executive Coaching Experience I had a recent conversation with Sally (not her real name) about her learning from our coaching engagement that had finished over a year ago.
Articles
Acceptance as a Path to Change: Lessons from Running and Executive Coaching
Acceptance is often a first step towards change. If you are not accepting what is, you can’t work on changing it. It may be accepting a situation, or accepting something
Articles
Four Stages To Becoming A Confident, Competent Communicator
The four stages of learning is a classic model used in training. I used it for years in teaching coaching skills but it applies nicely to learning any new skill
Quick Tips
Business Communication Skills Tip – Be Aware of Bad Listening Habits
Be Aware of Bad Listening Habits As a leader, how can you show your team that you value them and respect their ideas? Listen to them. Most leaders have good
Quick Tips
Business Communication Skills Tip – Consider the Listener
Consider The Listener Speaking without first considering the listener, is like throwing words into the wind and hoping some of them might be caught. If we first stop to consider
Articles
Seven Steps to Kicking Career Destroying Communication Habits
The Bad – And The Good The bad news about communication habits is that they are ingrained and we do them without even being conscious of it, the good news
Articles
Be Real, Be Human In Your Communication
As I opened a new bank account some time ago, the young woman serving me was efficient and professional and we proceeded through the process quickly. That was until she
Articles
HR Insights into Communication Challenges – and What To Do About Them
As an external coach and trainer, I’ve spent the past fifteen years or so supporting leaders to communicate more effectively. In doing this I’ve noticed common challenges that leaders face
Articles
Business Networking – Love it or Hate it?
If you love business networking, you’re probably in the minority. I haven’t got any official numbers on how many people love or hate this ‘thing’ we need to do in